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Managed print services. Business solutions. Industry solutions. HP Services. Explore all. Public sector purchasing. Retail solutions. Weekly Deals. Business store. Business store. University student discounts. Business discounts. Track your order. Shop PCs. Gaming PCs. Z Workstations. Shop Print. Laser printers. Large format plotter printers.
Shop Accessories. HyperX Accessories. Care Packs. Restores the system back to the original factory software image. You want to remove all software on the computer and restore the system to the way it was when it was first powered on.
You want to sell, donate, or gift your computer. The system has been seriously compromised by a virus or other security problem and virus protection or "Refresh Your PC" does not resolve the issue. Software or driver recovery. Use when a problem occurs with one type of software.
For example, if the volume control buttons on the keyboard stop working, reinstalling the HP Keyboard software can fix the problem. You want to reinstall a software program that originally came with your computer. You want to reinstall a driver. Restores the original system image and original hard drive configuration from a recovery hard drive partition.
You want to restore the entire software image back to the way it was when you first purchased the computer. Restores the original system image and original hard drive configuration from optical discs or a USB port. Use only after the other restore options have been tried. The main hard drive was replaced. Select a location.
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Important information: Please click on the link below that describes your Windows system. You may lose basic functionality and stability if you try to install Windows 8.
HP may have developed drivers and instructions to upgrade your Windows 7 system to Windows 8. Visit the HP Windows 7 to Windows 8 upgrade page for more information. For certain HP systems shipped after the launch of Windows 8, HP offered customers the opportunity to downgrade the system to Windows 7 and receive Windows 8 restore media in the box. If your system came with Windows 8 recovery media, you should use that media to install Windows 8. Afterwards, you should then proceed with the Windows 8.
Alternatively, you may wish to utilize the "clean install" instructions to Windows 8. Clean install instructions are intended for commercial systems only. Explore Open Explore. Shop Open Shop. Support Open Support.
Instant Ink. Print, play, learn. Sustainable Impact. Business laptops. Business desktops. Home printers. Enterprise printers. Industrial presses. Specialty printing solutions. Managed print services. Business solutions. Industry solutions. HP Services. Explore all. Public sector purchasing. Retail solutions. Weekly Deals. Business store. University student discounts. Business discounts. Track your order. Shop PCs. Gaming PCs. Z Workstations. Shop Print. Laser printers. Large format plotter printers.
Shop Accessories. HyperX Accessories. Care Packs. Problem solving. Diagnostic tools. Support by product. Other Products. Support resources. Contact us. Check warranty. Authorized service providers. Security bulletin archive. Parts store. Consumer services. Business services. Product registration. Close Search. Begin your search. Shopping Cart. Want to run Windows 8. I have a PC with Windows 7 preinstalled, and a Windows 7 license. HP may not have tested Windows 8.
Drivers and instructions are available for many of these systems. Note that not all Windows 7 systems have been tested to upgrade to Windows 8. You may lose basic functionality and stability if you try to upgrade your system directly from Windows 7 to Windows 8.
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