To overcome this error, you would have to check for the Windows updates and make sure that the latest drivers have been installed for all the devices. Device Manager to solve the issue when PC won't shut down. If all else fails, you might have to opt for the device manager to help you with the PC shut down.
Device Manager would notify you if the Windows reported any hardware issue with any of the components that are present. You can follow the given steps to ensure that the process runs smoothly:. You can always find results with one of the above-listed options. However, why stop there? You can also program your PC to shut down quickly.
This can prove effective if you are looking for a short-cut to shut down your PC. Could you share your computer model? Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question 3. Report abuse. Details required :. Cancel Submit. Paloma Bianchini Independent Advisor. Hello, how are you? My name is Paloma B. I understand that you have problem with Windows 10 not shutting down. Step 1 1. Uncheck the option Turn on quick start recommended Step 2 1. After finding, click with the right mouse button on it and choose properties; 4. Access the Energy Management tab; 5. So, you are suggested to wait for 3 hours around when Windows update is the main cause for your issue.
In fact, the fast startup is a combination of Microsoft's sleep mode and logout function. Microsoft always uses it to send new updates and fixes to common problems, so we can always start troubleshooting by checking for updates. Here are the steps:. After you updated your Windows, check if your computer shuts down. If the problem persists, continue to the next method: Repair Windows system files. One of the best things about CMD command prompt is that you can directly request a forced shut down which stops any running applications.
Some applications and processes cannot be easily closed when you want to shut down your computer, this may be the cause of your shutdown problem. These applications are likely to run automatically in Windows Startup without your permission. So here we can control them and disable every application that is not needed at startup. This will also increase your startup speed and shutdown speed.
Some users can't shut down Windows 10 during the update. If you are in such a situation, you can run the Windows troubleshooter to resolve problems that prevent you from updating Windows. Right-click the Windows icon and select "Search", type troubleshoot in the Search box. Installing the latest Windows 11 on your computer can also work to fix some system errors or unknown bugs that stop your computer from shutting down.
Also read: How to download and install Windows When Windows 10 cannot shut down, it will keep restarting each time you press "Shut down" on your computer.
Thus, another way to fix the issue is to disable automatic restart on your computer. Boot the computer into Safe Mode and go to search after Windows boot-up. If some of the Windows system files are corrupted on your computer, you will surely encounter problems, such as "a required drive partition is missing".
The built-in Windows System File Checker is able to check and repair missing or corrupted system files for you. As mentioned, your Windows 10 may fail to shut down due to BIOS issues, be it wrong settings or corruption.
You can first reset your BIOS to default. If none of the methods introduced helps to solve the problem "Windows 10 cannot shut down", you should consider getting your computer motherboard replaced.
When the computer cannot shut down, it is often accompanied by data loss. If you lost files during or after fixing "Windows doesn't shut down", reliable hard drive recovery software - EaseUS Data Recovery Wizard can help. Choose the drive where you lost files and click "Scan". If your lost files were on an external storage device, connect it to your computer firstly. The software will quickly scan the deleted files immediately, and then automatically perform a deep scan to find more lost files.
After the scan is completed, you can use "Filter" to quickly filter specific file types. Click the "Preview" button or double-click on a file for a full preview. Finally, select the desired files, click "Recover" and choose another safe location to save all the files at once. This tool not only supports common deleted file recovery, formatted data recovery, and lost file recovery but also helps to recover data after OS crash, OS reinstallation, and more.
Another frequently happened issue is Windows randomly restart or shutdown. In case you need it, the solutions to this Windows 10 shutdown problem are:. This is an effectiveness-based solution to Windows randomly restarting or shutting down.