This article describes an issue in which Windows Store apps may crash in Windows 8. An update is available to resolve this issue. Before you install this update, check out the Prerequisites section. This update is available from Windows Update. Download the package now.
Note The update for Windows RT 8. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:.
Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. To install this update, you must have April update rollup for Windows RT 8. The global version of this update installs files that have the attributes that are listed in the following tables.
The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time DST bias. Additionally, the dates and the times may change when you perform certain operations on the files. GDR service branches contain only those fixes that are widely released to address widespread, critical issues.
LDR service branches contain hotfixes in addition to widely released fixes. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature. Additional files for all supported xbased versions of Windows 8. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. See the terminology that Microsoft uses to describe software updates. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft.
Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. Windows 8. For all supported xbased versions of Windows 8.
Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions.
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4 Ways to Fix Windows Store Not Working - TechCult - How to Fix Windows 11 Microsoft Store not Working
Were there any changes made on the computer prior to the issue? Do you get any error message? If yes, what is the exact error message? Are you able to open other apps without any issues? What commands did you run to troubleshoot the issue? Swipe in windows 8.1 store not working fix free the right edge of the screen, and then tap Search.
If you're using a mouse, point windoas the upper-right corner of the screen, move the mouse windows 8.1 store not working fix free down, and then click Search. Important : This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. You must be logged on as an administrator to perform these steps.
If you aren't logged in as an administrator, you can only change settings that apply to your user account:. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Locate and click the key or sub key that you want to back up or take the backup of Computer.
In the Save in box, select the location where you want to save the backup copy to, and then type a name for the backup file in the File name box.
Let us know the results. If you have any further issues on the computer, please post your question related to Windows and we will be happy to help you. Was this reply helpful? Yes No. Sorry this didn't help. By following the steps provided in the article correctly, you will not be deleting anything on the system.
The command is to re-register the Store App. Choose where windows 8.1 store not working fix free want to search below Search Search the Community. Search the community and support articles Windows Windows 8. Can anyone help me fix this? I would prefer a downloadable solution. I have tried multiple command prompts and nothing from any storee website has worked.
I prefer not to waste any additional hours of my life on windows 8.1 store not working fix free. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I fjx the windows 8.1 store not working fix free question Report abuse. Details required :. Cancel Submit. Rohit Siddegowda. Hi Rebecaa, 1. To resolve the issue with Windows Store, follow these methods: Method 1 : You may try to reset the Windows Store cache: a.
Method 2 : Important : This section, method, or task contains steps that tell you how to modify the registry. If workiing aren't logged in as an administrator, you can only change settings that apply to your user account: a.
Click the File menu, and then click Export. Click Save. I would suggest you to refer to the article and follow the steps: Fix Store App in Windows 8. Thanks for your feedback.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Rohit Siddegowda's post on January 13, The method 1 did not work.
The screen for the store is just grey. Method 2- I am not a computer technician and don't feel comfortable trying that I really can't risk messing up anything on my screen that will delete everything on my computer.
In reply to woeking post on January 13, Hi Rebecca, By bot the steps provided in the article correctly, you will not be deleting anything on the system.
This site in other languages x.
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